Protecting your private infromation is our priority. This Statement Of Privacy applies to duoperceptions.com, and Duo Perceptions and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Duo Perceptions include duoperceptions.com. The Duo Perceptions website is a ecommerce site. By using the Duo Perceptions website, you consent to the data practices decribed in this statement.
At Duo Perceptions, we collect the following personal information from our website visitors or customers:
Name
Email address
Postal address
Phone number
Payment information (credit card details, etc.)
IP addresses
Browsing behavior on the website
If you purchase Duo Perceptions’s products or services, we collect billing and credit card information. This information is used to complete the purchase transaction
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us email messages; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information fo, but not limited to, communicating with you in relation to products and/or services you have requested from us. We also may gather additional personal or non- personal information in the future.
We use and store the collected personal information for:
Processing and fulfilling orders
Responding to customer inquiries
Sending newsletters or promotional offers (with explicit consent)
Improving website performance and user experience
Personalizing user preferences
Storing customer accounts for future purchases
Complying with legal and regulatory requirements
Information about your computer hardware and software may be automatically collected by Duo Perceptions. This information can include: Your IP address, browser type, domain names, access times and referring website addresses. This information is used for operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Duo Perceptions website.
We may share or disclose collected information with third parties such as payment processors and shipping companies as necessary to facilitate transactions and deliveries.
We do not sell, rent, or lease our customer list to third parties.
We may disclose your personal information, without notice, if required to do so by law orin the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Duo Perceptions or the site; (b) protect and defend the rights or property of Duo Perceptions; and/or (c) act under exigent circumstances to protect the personal safety of users of Duo Perceptions, or the public.
Duo Perceptions may keep track of the website and pages our users visitat within Duo Perceptions, in order to determine what Duo Perceptions services or products are the most popular. This data is used to deliver customized content and advertising within Duo Perceptions to customers whose behavior indicates that they are interested in a particular subject area.
The Duo Perceptions website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Duo Perceptions pages or register with Duo Perceptions site or services, a cookie helps Duo Perceptions to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the Duo Perceptions website, the information you previously provided can be retrieved, so you can easily use the Duo Perceptions features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Duo Perceptions services or websites you visit.
We have several security measures in place to protect the collected data:
Secure Socket Layer (SSL) encryption for data transmission
Regular security audits
Restricted access to personal data within our organization
Employee training on data protection
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) ther eare security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
Delete your personal information from our records; and
Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
Debug to identify and repair errors that impair existing intended functionality;
Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
Comply with the California Electronic Communications Privacy Act;
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
Comply with an existing legal obligation; or
Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Duo Perceptions does not knowingly collect personal information from children under the age of thirteen. If we become aware that we have inadvertently received personal information from a user under the age of thirteen, we will delete the information from our records. If you are under the age of thirteen, you must ask your parent or gaurdian for permission to use this site.
From time to time, Dup Perceptions may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve Services, we may receive a notification when you open an email from Duo Perceptions of click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Duo Perceptioins, you may opt out of such communications by clicking unsubscribe at the bottom of right hand corner if any email.
We reserve the right to change this Privacy Policy from time to time. We will noify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in you account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website, product and/or Services available after such modifications will constitute your: (a) acknowledgement of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Duo Perceptions welcoms your questions or comments regardig the Statement of Privacy. If you believe that Duo Perceptions has not adhered to this Statement, please contact Duo Perceptions at:
Duo Perceptions
2844 NW 63rd STE A
Oklahoma City, Oklahoma 73116
Email Address:
Telepone Number:
(405) 915 -2520
Effective as of August 02, 2023
This Terms of Service Agreement ("Agreement") is entered into by and between you, the user, and Duo Perceptions ("we", "us", "our").
By accessing, browsing, or using our website, services, products, you are agreeing to comply with and be bound by the following terms and conditions of use. If you disagree with any part of these terms and conditions, please do not use our website or our services.
1. ACCEPTANCE OF TERMS
By using our website and services ("Service"), you are agreeing to these Terms of Service ("Terms"). Please read them carefully. If you do not agree to these Terms, do not use the Service.
2. CHANGES TO TERMS
We reserve the right to modify these Terms at any time. We will post the most current version of these Terms on our website. If a revision is material, we will notify you.
3. PRIVACY POLICY
We are committed to respecting your privacy and protecting your personal information. When you provide us with your personal information, we will use and store it for the following purposes:
Processing and fulfilling orders
Responding to customer inquiries
Sending newsletters or promotional offers (with explicit consent)
Improving website performance and user experience
Personalizing user preferences
Storing customer accounts for future purchases
Complying with legal and regulatory requirements
We may share your information with third parties, such as payment processors and shipping companies, to facilitate the provision of our services. For more information, please review our Privacy Policy.
4. USER OBLIGATIONS AND CONDUCT
You agree to use our Service for lawful purposes and in a way that respects the rights of others and their enjoyment of the Service. You are prohibited from using the Service to engage in any illegal activity or to violate laws in your jurisdiction.
5. ACCOUNT TERMINATION
We may terminate or suspend your account at any time, without notice, for conduct that we believe violates these Terms and/or is harmful to other users of the Service, to us, to our partners, or to our suppliers.
6. INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights in and to the Service are owned by us. You may not use, copy, modify, or distribute our intellectual property, except as specifically allowed in these Terms. Any unauthorized use of our intellectual property is strictly prohibited. We reserve the right to moderate or remove user-generated content that violates our terms of service or contains infringing material.
7. DISCLAIMER
The content on our website is for informational purposes only and does not constitute professional medical advice. It includes information about herbal remedies, their traditional uses, and potential health benefits. Despite our best efforts, the information may not always be entirely up-to-date or error-free. We strive to provide accurate information and cite reputable sources for the information provided. However, we are not liable for any damages or losses incurred due to reliance on the information presented on the website.
8. SHIPPING AND DELIVERY POLICY
We use the United States Postal Service (USPS), UPS, and FedEx for shipping within the United States. Standard shipping usually takes 7-10 business days, while expedited shipping is typically delivered within 3 business days. We do not offer international shipping at this time. For more information, please review our Shipping and Delivery Policy.
9. REFUND AND RETURN POLICY
We offer refunds for eligible items purchased directly from our website. If you are not satisfied with your purchase, you may request a refund within 30 days of the purchase date. Items must be unopened and in their original packaging to be eligible for a refund. For more information, please review our Refund and Return Policy.
10. TESTIMONIAL AND REVIEW POLICY
We encourage customers to submit testimonials and reviews. We moderate all submissions to ensure they meet our guidelines and do not contain offensive content. While we appreciate all feedback, we may not publish or may ask customers to revise submissions that do not comply with our guidelines. For more information, please review our Testimonial and Review Policy.
11. DISCLAIMER OF WARRANTIES
The Service is provided "as is". We disclaim all warranties, express or implied, including any warranties of accuracy, non-infringement, merchantability, and fitness for a particular purpose.
12. LIMITATION OF LIABILITY
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of your use of our Service.
13. INDEMNITY
You agree to indemnify and hold harmless our company, officers, directors, employees, and agents, from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, arising out of or in any way connected with your access to or use of the Service.
14. GOVERNING LAW AND JURISDICTION
These Terms are governed by the laws of the jurisdiction where our company is located. Any dispute arising from these Terms will be resolved in the courts of that jurisdiction.
15. CONTACT INFORMATION
If you have any questions or concerns related to our policies, products, or services, you can contact us through the following means:
Email: Stacy@duoperceptions.com
Phone: 405-915-2520
Our business hours are from 9:00 AM to 5:00 PM, Monday through Thursday. We strive to respond to all customer inquiries within 24-48 hours.
16. MISCELLANEOUS
The laws of the United States will govern these terms and conditions, and any dispute of any sort that might arise between you and Duo Perceptions.
This Agreement constitutes the entire agreement between you and Duo Perceptions regarding the use of our website and services.
This Agreement is effective as of the date of your first use of the website and remains effective until terminated by either you or us. We reserve the right to change or modify this Agreement at any time, and such changes will be effective immediately upon being posted on the website.
We reserve the right to change or discontinue any of our services or products at any time without notice. We also reserve the right to modify the prices of our products at any time without notice.
If you have any questions regarding this Agreement, please contact us.
By using our website and services, you signify your acceptance of this Agreement. If you do not agree to this Agreement, please do not use our website or our services. Your continued use of the website and services following the posting of changes to this Agreement will be deemed your acceptance of those changes.
General Information
The content on our website is provided for general informational purposes only. It includes information about our products, their traditional uses, and potential health benefits.
No Warranties
All information on our website is provided without any representations or warranties, express or implied. We make no representations or warranties in relation to the information on this website. While we strive to provide accurate information, errors and omissions may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
Intellectual Property
We are the owner of all the intellectual property rights in our website, and the material published on it. These works are protected by copyright laws and treaties around the world. All such rights are reserved.
Affiliate Disclosure
Some of the links on our website are affiliate links. This means if you click on the link and purchase the item, we may receive an affiliate commission at no extra cost to you. All opinions remain our own.
External Links
Our website may contain links to other websites. These links are provided for your convenience only. We have no control over the contents of those sites or resources and accept no responsibility for them.
Medical Disclaimer
The information on our website is not intended or implied to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or another qualified health provider with any questions you may have regarding a medical condition.
FDA Disclaimer
Unless otherwise specified, our products have not been evaluated by the Food and Drug Administration. They are not intended to diagnose, treat, cure, or prevent any disease.
Limitation of Liability
Under no circumstances will we be liable for any loss or damage resulting from your reliance on information in the website. It is your responsibility to evaluate the accuracy, completeness, or usefulness of any information, opinions, or other content available.
Delays in Shipping
We shall not be responsible for any delays in shipping and we do not guarantee that the product will be delivered within the specified delivery estimate.
Governing Law
These terms and conditions, and any dispute of any sort that might arise between you and Duo Perceptions will be governed by the laws of the United States.
At Duo Perceptions, your satisfaction is our highest priority. We strive to provide high-quality products and exceptional service. If, for some reason, you are not entirely satisfied with your purchase, we're here to help.
Refund Conditions
Exchange Policy:
We only replace items if they are defective or damaged upon receipt. Customers must notify us within 30 days of receiving the item. To initiate an exchange, customers should contact our customer support team and provide details and images of the defective or damaged item. Once the exchange request is approved, customers will receive further instructions on returning the item and receiving a replacement.
Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
Partial Refunds:
There are certain situations where only partial refunds are granted. Partial refunds may be granted if the returned item is not in its original condition, is damaged, or has missing parts not due to our error. The amount of the partial refund will be determined based on the condition of the returned item and any necessary restocking fees (if applicable).
Restocking Fee
For larger items or items with a higher value, a restocking fee of 20% may be deducted from the refund amount. The restocking fee covers the cost of inspecting, processing, and restocking the returned item.
Shipping:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
By making a purchase with Duo Perceptions, you are agreeing to this refund and return policy. We reserve the right to update or modify this policy at any time, and such changes will be posted on our website.
If you have any questions or require further clarification, please do not hesitate to contact us at duoperceptions.com or 405-915-2520. Thank you for your understanding and for choosing Duo Perceptions.
At Duo Perceptions, we welcome and appreciate customer testimonials and reviews. Your feedback not only helps us improve our products and services but also helps other customers make informed decisions.
Submission: Customers are encouraged to share their experiences and opinions about our products and services. All testimonials and reviews are moderated before being published.
Content Guidelines: Testimonials and reviews should be honest, respectful, and helpful to others. Content that is abusive, offensive, or contains inappropriate language will not be published.
Accuracy: Please ensure your testimonial or review accurately reflects your own experience and genuine opinions about our products and services.
Intellectual Property: By submitting a testimonial or review, you grant Duo Perceptions a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, publish, translate, distribute, and display the content, in whole or in part, worldwide, and to incorporate it into other works in any format or medium.
For more information or if you have any questions about our Testimonial and Review Policy, please contact us at Stacy@duoperceptions.com.